Health Axis Group, a leader in healthcare technology, is looking for as Account Manager to provide consultative, operational and administrative services to our clients, including developing and maintaining close professional relationships, ensuring that clients receive the highest quality service/support from company, and retaining and expanding current book of business. The Account Manager will assist in the development of the software through feedback, testing and practical use/evaluation. Candidates must have experience in the healthcare industry, specifically Medicare Advantage Health Plans.
Develop and grow a close professional relationship with assigned clients
Generate account plan/set-up of new clients
Manage and/or oversee project implementations through project life cycle
Train clients and employees in the use of IPA, MSO and HealthPlan software via remote and onsite training.
Understand contractual obligations and manage client expectations
Conduct regular off- or on-site business review meetings with clients
Maintain awareness of all internal and external client activity
Identify and respond to all requests/issues from clients professionally and promptly to ensure client confidence
Act as Advocate/Liaison between client, internal operations and external trading partners
Help internal departments with enhancements, QA, sales training, train a trainer, etc.
Support sales staff (demos and sales calls)
Working knowledge of the Healthcare industry, specifically Managed Care Health Plans.
Thank you for your interest in pursuing a career at the HealthAxis Group. We are currently assembling a team of individuals dedicated to meeting the challenges of the healthcare technology space. Please fill out the form below and attach your resume. We will review it, and if we see a fit, we will contact you to continue the process.
Equal Opportunity Statement
HealthAxis Group is committed to the philosophy of equal opportunity employment and does not discriminate against any employee or applicant on the basis of race, color, ancestry, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, medical condition, marital status, veteran status, or other non-job-related criteria.