High-Impact Health
Plan and TPA IT and Operations Consulting.

Get a free operational efficiency and compliance review.

Bring our C-suite level experts to help turn challenges into opportunities to drive operational excellence and ensure compliance at all levels of your organization.

Boost call center efficiency

Optimize system performance

Enhance Regulatory Compliance

Elevate member retention

Fine tune your team

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Improve system and operational performance to realize a better competitive advantage.

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HealthAxis by the Numbers

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Years of Experience

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Claims Paid Annually

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Claims Processed Annually

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Health Plans Served

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Benefits Plans Managed

Expert Consulting Solutions

For Health Plans And TPAs Of Any Scale And Scope

Bolster your team with expert guidance customized to help ensure your health plan or TPA thrives. Explore key areas where we can transform operations, elevate service, and master compliance. After all, we understand your needs because we understand your business. Flip the cards below to see how our consulting expertise can be tailored to your unique needs.

Core System Optimization

Struggling with inefficient systems and data management issues? Enhance your operational efficiency with our expert services in system design, configuration, and data migration, ensuring robust performance and streamlined processes.

Contact Center Augmentation

Facing difficulties in managing member interactions and support? Elevate your customer service experience with our comprehensive contact center solutions, from telephony audits to specialized training programs, optimizing staff performance and member satisfaction.

Compliance Adherence

Overwhelmed by the evolving landscape of healthcare regulations? Stay ahead with our compliance expertise, offering gap analyses, workflow assessments, and tailored training programs to ensure you meet and exceed regulatory standards.

Need consulting services beyond the areas listed above? With our extensive health plan consulting and tailored solutions, we can address any challenge you face in managing your health plan or TPA.

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Lead Rather Than Follow

By addressing the trifecta of operational efficiency, customer satisfaction, and regulatory compliance, we help you redefine industry standards and secure your competitive edge. Together, we can redefine what’s possible in healthcare.

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Read What Our Clients Are Saying

HealthAxis has consistently met the Medicare supplement processing needs of our organization since January 2014. We can rely on them to process timely, error-free results. They maintain open communications and are very responsive to our processing and/or programming needs. We have asked for many processing upgrades over the years, and we have never had a request be denied or not be completed within time constraints. Questions are given top priory and solutions to issues are presented without prompting. Consistency is paramount, with minimal changes to the staff that supports us over the years. Overall, the relationship has been one in which we can truly trust they will meet the needs of our organization and policyholders.

Kevin Roberts

Sr. Vice President of Insurance Operations
United Commercial Travelers of America

Our experience with HealthAxis spans many years and has been very satisfying. HealthAxis and our dedicated team have consistently demonstrated professionalism, and they have continued to perform at a high level. Their ability to adapt to our needs as it relates to Part B administration has been more than flexible and accurate. HealthAxis has displayed an ability to learn our clients' plans and help to ensure compliance with the ever-changing Medicare landscape. I truly appreciate and value the relationship with HealthAxis.

TPA Client

Vice President & General Manager

The team at HealthAxis is extremely helpful and informative. Their knowledge base for ideas, problem solving, and delivery are done so with outstanding quality and readiness. HealthAxis recognizes our concerns and they address them clearly and concisely by demonstrating superb product and system knowledge which earns our trust in their abilities.

Sharon Abney

Chief Operating Officer
InsuranceTPA.com Administrators

Over the course of our 22-year relationship, HealthAxis has provided exceptional service and support to our team. We value the collaboration and knowledge that their team brings to the table to address our concerns timely and efficiently.

Jennifer Moore

Vice President of the Group Health Program
NTCA–The Rural Broadband Association

Kevin Roberts

Sr. Vice President of Insurance Operations
United Commercial Travelers of America

TPA Client

Vice President & General Manager

Sharon Abney

Chief Operating Officer
InsuranceTPA.com Administrators

Learn More About Our Comprehensive Suite of Tech and Services

Pair our experts with best-in-breed technology and services designed to maximize operational efficiency and elevate the member experience.

Core Admin Tech
Leverage our modern CAPS platform designed to enhance crucial human interactions, optimizing efficiency and improving service quality in key administrative areas.
Business Process as a Service (BPaaS)
Let us manage any and all front, mid, and back-office operations with scalable, flexible partnership models, empowering you to streamline processes, optimize costs, and elevate the member experience.
Business Process Outsourcing (BPO)
Fully outsource or augment your front, mid, and back-office operations, letting us handle the day-to-day tasks and allowing you to focus on strategic initiatives and member satisfaction.
Staff Augmentation
Gain instant access to our deep bench of operational resources. We can deploy on-demand, top-tier talent to support your claims, enrollment, IT, and contact center labor needs.

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FAQs

What core system optimization can your experts provide?

How can your experts augment our Call Center?

How can your experts help us stay ahead of ever-changing compliance requirements?

Can your experts help health plans and TPAs of any size?

What other services does HealthAxis provide?

Our modern CAPS platform, AxisCore helps enhance crucial member interactions, improve efficiency, and service quality in key administrative areas. BPaaS (Business Process as a Service) helps you manage any and all upfront, mid and back-office operations. Business Process Outsourcing (BPO) allows you to outsource or augment at all levels of your operation so you can focus on strategic initiatives while we handle the day-to-day. Staff Augmentation puts on-demand, top-tier talent on your team to support claims, enrollment, IT, and call center labor needs.

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