HealthAxis recognizes the pressure to maintain a robust healthcare payer operation, especially during OEP/AEP. We offer a streamlined Staff Augmentation solution that provides access to a deep bench of professionals to fill 130+ roles encompassing technology, compliance, and operations. Let us handle the staffing challenges so you can achieve operational excellence. Hover over the cards below to learn more about our specialized focus areas.
<strong>Experiencing a claims backlog?</strong> This common issue arises from spikes in claim volumes and staffing shortages. HealthAxis can alleviate this strain by deploying experienced Claims Processors and Managers, ensuring timely and accurate processing to keep your operations smooth and efficient.
<strong>Struggling during peak enrollment periods like AEP, OEP, and redeterminations?</strong> These challenges often stem from increased volume and insufficient staff. HealthAxis addresses these needs by providing skilled Enrollment Specialists and Supervisors, enhancing your capacity to manage high demand effectively.
<strong>Facing high call volumes in both Member and Provider Services?</strong> Our team tackles seasonal peaks, claims issues, and volume surges, enhancing satisfaction and streamlining interactions. With skilled representatives for both sectors, we address denials, payment errors, and authorization requests, ensuring efficient operations.
<strong>Are you meeting all regulatory standards effectively?</strong> From entry to senior levels, our experienced compliance specialists reinforce your regulatory framework, ensuring operations align with industry standards. Proactively managing risks, we maintain your organization’s integrity and uphold its reputation.
<strong>Is your tech on track to meet strategic goals?</strong> With specialists in program and project mgt, scrum, data science, and CRM development, we ensure your tech initiatives succeed. Our team, spanning from entry to senior levels, drives your projects forward, fostering innovation and growth
Need staffing solutions beyond the areas listed above? HealthAxis offers a wide range of expertise to fulfill unique staffing needs. With a deep bench of professionals, we're ready to support any area of your operation. Contact us to tailor the perfect staffing strategy for your business.
Our integrated solutions serve a diverse range of clients, from Medicare Advantage and commercial health plans to third-party administrators, ensuring comprehensive readiness for OEP/AEP.
Leverage our modern CAPS platform designed to enhance crucial human interactions, optimizing efficiency and improving service quality in key administrative areas.
Let us manage any and all front, mid, and back-office operations with scalable, flexible partnership models, empowering you to streamline processes, optimize costs, and elevate the member experience.
Fully outsource or augment your front, mid, and back-office operations, letting us handle the day-to-day tasks and allowing you to focus on strategic initiatives and member satisfaction.
Harness our expertise in core system optimization, contact center augmentation, and compliance adherence, for tailored solutions across all plan types.
The HealthAxis platform is a user-friendly system that allows for a smooth communication between each application. This allows for multiple departments to handle member customer service in an efficient manner.