Michele Mahoney is the chief healthcare operations officer for HealthAxis, where she is responsible for the third-party administrator and business process outsourcing operations of the company.
In this role, Ms. Mahoney oversees operation areas including claims, customer service, enrollment, systems configuration, BPO services and organizational performance. Under her leadership, the company has implemented operational efficiencies that have led to low administrative costs and high customer satisfaction.
Prior to this role, she was the chief operations officer at Beacon Health Solutions, where she provided leadership, strategic direction and oversight of day-to-day operations.
Ms. Mahoney also served as the vice president of configuration at Global TPA, a TPA serving Freedom Health Plan and Optimum Health Plan of Florida. She also held management positions at WellCare Health Plans and Blue Cross and Blue Shield of Florida.