Our experienced Claims Processors and Managers quickly tackle backlogs, ensuring timely payments and smooth provider relationships.
Enrollment Specialists, Supervisors, and Managers handle surges in volume efficiently and accurately, minimizing errors and streamlining the process.
Skilled Member Services Representatives and Supervisors address inquiries and complaints promptly, improving call center efficiency and member satisfaction.
Enhance operations and drive innovation with our diverse team of technology professionals, ensuring strategic and technical growth.
Our skilled compliance specialists maintain stringent adherence to industry standards, mitigating risks and safeguarding your organizational integrity and reputation.
HealthAxis recognizes the pressure to maintain a robust healthcare payer operation. We offer a streamlined Staff Augmentation program providing access to over pre-vetted professionals across 130+ operational roles. Let us handle the staffing challenges, so you can achieve operational excellence. Hover over the cards below to learn more about our specialized focus areas.
<strong>Experiencing a claims backlog?</strong> This common issue arises from spikes in claim volumes and staffing shortages. HealthAxis can alleviate this strain by deploying experienced Claims Processors and Managers, ensuring timely and accurate processing to keep your operations smooth and efficient.
<strong>Struggling during peak enrollment periods like AEP, AOP, and redeterminations?</strong> These challenges often stem from increased volume and insufficient staff. HealthAxis addresses these needs by providing skilled Enrollment Specialists and Supervisors, enhancing your capacity to manage high demand effectively.
<strong>Facing high call volumes in both Member and Provider Services?</strong> Our team tackles seasonal peaks, claims issues, and volume surges, enhancing satisfaction and streamlining interactions. With skilled representatives for both sectors, we address denials, payment errors, and authorization requests, ensuring efficient operations.
<strong>Are you meeting all regulatory standards effectively?</strong> From entry to senior levels, our experienced compliance specialists reinforce your regulatory framework, ensuring operations align with industry standards. Proactively managing risks, we maintain your organization’s integrity and uphold its reputation.
<strong>Is your tech on track to meet strategic goals?</strong> With specialists in program and project mgt, scrum, data science, and CRM development, we ensure your tech initiatives succeed. Our team, spanning from entry to senior levels, drives your projects forward, fostering innovation and growth
Need staffing solutions beyond the areas listed above? HealthAxis offers a wide range of expertise to fulfill unique staffing needs. With a deep bench of professionals, we're ready to support any area of your operation. Contact us to tailor the perfect staffing strategy for your business.
The HealthAxis platform is a user-friendly system that allows for a smooth communication between each application. This allows for multiple departments to handle member customer service in an efficient manner.
Let’s discuss how our strategic staff augmentation can elevate your health plan operations.
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