The HealthAxis platform is a user-friendly system that allows for a smooth communication between each application. This allows for multiple departments to handle member customer service in an efficient manner.
Your Strategic Solution for Operational Excellence
Eliminate Claims Backlogs
Our experienced Claims Processors and Managers quickly tackle backlogs, ensuring timely payments and smooth provider relationships.
Navigate Peak Enrollment Periods
Enrollment Specialists, Supervisors, and Managers handle surges in volume efficiently and accurately, minimizing errors and streamlining the process.
Alleviate Call Center Surges
Skilled Member Services Representatives and Supervisors address inquiries and complaints promptly, improving call center efficiency and member satisfaction.
Optimize Technology Frameworks
Enhance operations and drive innovation with our diverse team of technology professionals, ensuring strategic and technical growth.
Maintain Compliance Rigor
Our skilled compliance specialists maintain stringent adherence to industry standards, mitigating risks and safeguarding your organizational integrity and reputation.
Scale Your Operations Instantly: 130+ Experts Ready to Deploy
HealthAxis recognizes the pressure to maintain a robust healthcare payer operation. We offer a streamlined Staff Augmentation program providing access to over pre-vetted professionals across 130+ operational roles. Let us handle the staffing challenges, so you can achieve operational excellence. Hover over the cards below to learn more about our specialized focus areas.
Claims
<strong>Experiencing a claims backlog?</strong> This common issue arises from spikes in claim volumes and staffing shortages. HealthAxis can alleviate this strain by deploying experienced Claims Processors and Managers, ensuring timely and accurate processing to keep your operations smooth and efficient.
Enrollment
<strong>Struggling during peak enrollment periods like AEP, AOP, and redeterminations?</strong> These challenges often stem from increased volume and insufficient staff. HealthAxis addresses these needs by providing skilled Enrollment Specialists and Supervisors, enhancing your capacity to manage high demand effectively.
Member & Provider Services
<strong>Facing high call volumes in both Member and Provider Services?</strong> Our team tackles seasonal peaks, claims issues, and volume surges, enhancing satisfaction and streamlining interactions. With skilled representatives for both sectors, we address denials, payment errors, and authorization requests, ensuring efficient operations.
Compliance
<strong>Are you meeting all regulatory standards effectively?</strong> From entry to senior levels, our experienced compliance specialists reinforce your regulatory framework, ensuring operations align with industry standards. Proactively managing risks, we maintain your organization’s integrity and uphold its reputation.
Technology
<strong>Is your tech on track to meet strategic goals?</strong> With specialists in program and project mgt, scrum, data science, and CRM development, we ensure your tech initiatives succeed. Our team, spanning from entry to senior levels, drives your projects forward, fostering innovation and growth
Need staffing solutions beyond the areas listed above? HealthAxis offers a wide range of expertise to fulfill unique staffing needs. With a deep bench of professionals, we're ready to support any area of your operation. Contact us to tailor the perfect staffing strategy for your business.
See What Our Clients Are Saying
HealthAxis has consistently met the Medicare supplement processing needs of our organization since January 2014. We can rely on them to process timely, error-free results. They maintain open communications and are very responsive to our processing and/or programming needs. We have asked for many processing upgrades over the years, and we have never had a request be denied or not be completed within time constraints. Questions are given top priory and solutions to issues are presented without prompting. Consistency is paramount, with minimal changes to the staff that supports us over the years. Overall, the relationship has been one in which we can truly trust they will meet the needs of our organization and policyholders.
Kevin Roberts
Over the course of our 22-year relationship, HealthAxis has provided exceptional service and support to our team. We value the collaboration and knowledge that their team brings to the table to address our concerns timely and efficiently.
Jennifer Moore
The team at HealthAxis is extremely helpful and informative. Their knowledge base for ideas, problem solving, and delivery are done so with outstanding quality and readiness. HealthAxis recognizes our concerns and they address them clearly and concisely by demonstrating superb product and system knowledge which earns our trust in their abilities.
Sharon Abney
The HealthAxis Advantage
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Let's discuss how we can transform your operational challenges into opportunities for excellence.
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