2025 Readiness

Audit Preparedness: Best Practices for Health Plans to Stay Compliant

Preparing for audits is a year-round priority for healthcare organizations. The ever-evolving regulatory landscape requires health plans to adopt a proactive approach […]

2024 Healthcare Policy Changes: What They Mean for Health Plans in 2025

As the year comes to a close, healthcare payers face a landscape marked by significant regulatory shifts and evolving compliance demands. New […]

HealthAxis InFocus: Health Plan Compliance – Six Key Areas to Prioritize in 2025

Health plans face increasingly complex compliance demands. In this HealthAxis InFocus video, Compliance Officer Milonda Mitchell delves into the six priority areas […]

Top Technology Investments for U.S. Healthcare Payers in 2025: Part 2

In Part 1 of this two-part series, we examined the top five technology areas receiving increased investment from healthcare payers in 2025, […]

Top Technology Investments for U.S. Healthcare Payers in 2025: Part 1

The healthcare payer industry is at a pivotal moment. As operational costs rise, consumer expectations evolve, and technology rapidly advances, payers are […]

Maximizing Member Retention: Transforming Pain Points into Positive Experiences

Member retention is paramount in a competitive healthcare landscape. A classic Harvard Business Review study revealed that a mere 5% increase in […]

The Future of Healthcare Operations: Agility and Scalability Through BPaaS & BPO

In an era where technological advancement intersects with critical healthcare needs, standing still is not an option for health plans. The challenge […]