BPO

Delivering Branded Service Across Multiple Clients

Third party administrators (TPAs) support multiple health plans, each with distinct communication styles and member expectations. To retain clients and strengthen contract […]

Selecting a BPaaS Partner for High-Volume, Low-Complexity Operations

How Commercial Health Plans Can Evaluate Fit, Plan Transitions, and Control Risk  Commercial health plans face growing pressure to contain administrative costs […]

5 Key Indicators Your Claims Process Needs an Overhaul

Claims operations in government programs rarely fail overnight. They erode slowly.  A new program is added here, a temporary policy fix is […]

A Sourcing Model for Government Program Back-Office Work

Insurance providers in the government sector face growing pressure to manage higher enrollment volumes, more complex documentation requirements, and continuous policy changes. […]

CEO Series with Suraya Yahaya: Demand is Growing for BPaaS and BPO Solutions

In this last blog in our series on the impact of the One Big Beautiful Bill Act for payers, risk-bearing providers, and […]

Scalable Surge Support that Protects Your SLAs

The healthcare insurance space has always been unpredictable, even more so in recent years, and Third-Party Administrators (TPAs) are continuing to see […]

How HealthAxis Staffing Scales with Your Growth 

Growth in a commercial health plan is a sign of success, but it also brings operational hurdles. Peaks in enrollment, seasonal surges, […]

HealthAxis Names Ian Dowe as Vice President of Marketing

HealthAxis, a leader in healthcare administration technology solutions and business process outsourcing, is proud to announce the appointment of Ian Dowe as […]

Solving the Top 3 Challenges Facing TPAs — How HealthAxis Empowers Modern Administration

The role of a third-party administrator (TPA) has never been more complex—or more critical. The global insurance third-party administrator market size was […]

HealthAxis Names Norah Brennan as Vice President of Product Management

HealthAxis, a leader in healthcare administration technology solutions and business process operations, is proud to announce the appointment of Norah Brennan as […]