Member Retention

Solving the Top 3 Challenges Facing TPAs — How HealthAxis Empowers Modern Administration

The role of a third-party administrator (TPA) has never been more complex—or more critical. The global insurance third-party administrator market size was […]

Optimizing Medicaid Redetermination: Boosting Member Retention and Recruitment

As states resume verifying Medicaid beneficiaries’ eligibility post-COVID-19, health plans face the daunting task of managing large-scale redeterminations. This process has significant […]

Maximizing Member Retention: Transforming Pain Points into Positive Experiences

Member retention is paramount in a competitive healthcare landscape. A classic Harvard Business Review study revealed that a mere 5% increase in […]

2026 CMS Interoperability and Prior Authorization: Key Strategies for Healthcare Payer Readiness

In January 2024, the Center for Medicare and Medicaid Services (CMS) issued the Interoperability and Prior Authorization Final Rule CMS-0057-F, heralding a […]

Achieving Member Retention Excellence: Strategies for Healthcare Payers

In today’s competitive healthcare landscape, member retention is paramount for all health plan types. Retaining existing members is significantly more cost-effective than […]