Appeals and Grievances

Drive efficient dispute and appeal resolution according to CMS guidelines.

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Challenge: Navigating Complex Regulatory Reforms and Ensuring Compliance

As regulatory reform becomes more complex, healthcare organizations struggle to improve compliance, increase productivity, raise quality scores, minimize penalties, enhance reporting, and boost member satisfaction.

Expert Assurance Solution

Solution: Appeals and Grievances Process with Accredited Services

Our Appeals & Grievances services offer a comprehensive solution to streamline the process. Your team gains the flexibility to view, enter, and update cases while exporting logs in PDF and Excel formats. Our reporting feature with configurable fields ensures compliance with existing and new requirements; delivering weekly and monthly data reports on inventory, timeliness of processing, upheld decisions, dismissals, pending cases, and more.

Your Team Will Be Able To:

Track appeals and grievances through the entire process from beginning to end

Obtain the highest STAR ratings for quality care

Record and report to ensure CMS requirements are met

Execute successful audits with CMS

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