Fulfillment

Automated, efficient fulfillment communication for members and providers.

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Challenge: Navigating Member and Provider Communication Demands

Now more than ever, consumer expectations are driving health plan operations. Consumers want information that is easy to obtain and digest.

Expert Assurance Solution

Solution: Streamlined Automated Letter Services

Our system automates letter creation, whether for on-demand printing or routing to vendors. It also manages CMS-required letters, ID card triggers, EOBs, and EOPs, while offering robust security controls.

Our Fulfillment Team and Services Include:

Facilitating communication between health plans and print vendors to ensure the accuracy of data

Ensuring compliance with HIPAA and CMS regulations

Implementing a permission-based system for secure access to output materials

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