The HealthAxis platform is a user-friendly system that allows for a smooth communication between each application. This allows for multiple departments to handle member customer service in an efficient manner.
Challenge: Balancing Quality Care and Cost-Effective Outcomes
Establishing effective and efficient medical services while providing quality care with cost-effective outcomes for members presents a challenge in today's healthcare landscape.
Solution: Integrated Techniques for Optimal Utilization Management
Our team and systems evaluate the medical necessity and determinants of medical services provided by participating and non-participating physicians, hospitals, and other ancillary providers. Our goal is to analyze the effectiveness of treatments for each patient before, during, and after care delivery. We monitor performance to improve the efficiency and quality of care delivery while controlling costs and reducing waste. By employing integrated techniques, we help you stay ahead of soaring healthcare costs and keep your member population healthy.
Our Utilization Management Services Include:
See What Our Clients Are Saying
HealthAxis has consistently met the Medicare supplement processing needs of our organization since January 2014. We can rely on them to process timely, error-free results. They maintain open communications and are very responsive to our processing and/or programming needs. We have asked for many processing upgrades over the years, and we have never had a request be denied or not be completed within time constraints. Questions are given top priory and solutions to issues are presented without prompting. Consistency is paramount, with minimal changes to the staff that supports us over the years. Overall, the relationship has been one in which we can truly trust they will meet the needs of our organization and policyholders.
Kevin Roberts
Over the course of our 22-year relationship, HealthAxis has provided exceptional service and support to our team. We value the collaboration and knowledge that their team brings to the table to address our concerns timely and efficiently.
Jennifer Moore
The team at HealthAxis is extremely helpful and informative. Their knowledge base for ideas, problem solving, and delivery are done so with outstanding quality and readiness. HealthAxis recognizes our concerns and they address them clearly and concisely by demonstrating superb product and system knowledge which earns our trust in their abilities.
Sharon Abney
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