PSV Credentialing: The Primary Source Verification Process at a Glance
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PSV Credentialing: The Primary Source Verification Process at a Glance

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Primary source verification is essential to accurate provider credentialing, but manual checks, disconnected systems, and repeated follow-ups can delay decisions and increase administrative costs.

AI can help health plans address these challenges by identifying discrepancies early, automating routine tasks, and prioritizing exceptions for review. Combined with connected workflows and centralized provider records, AI-powered credentialing can improve efficiency, maintain data accuracy, and support compliance without compromising human oversight.

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Download our infographic on this topic for a practical overview of provider verification requirements, common delays, and how AI and automation can help health plans streamline provider credentialing ↓

Infographic explaining primary source verification (PSV) for health plans, including credentialing steps, common delays, and AI-driven solutions.

Frequently Asked Questions

What is PSV credentialing?

PSV credentialing is the use of primary source verification within the credentialing process: confirming each credential, such as a license or board certification, with the organization that issued it before a provider joins a network.

What does PSV stand for?

PSV stands for primary source verification. It is the process of confirming a healthcare provider's qualifications with the original issuing organization or another accepted authoritative source.

How long do PSV results stay valid?

For NCQA-accredited health plans, primary source verification must be completed within 120 days before the credentialing decision for files credentialed on or after July 1, 2025. Other programs may differ.