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The Future of Health Plan Administration: How AI and Automation Are Paving the Way for Sustainable Growth

In today’s rapidly transforming healthcare landscape, health plans face mounting pressures to balance operational demands, cost efficiency, and member satisfaction. While artificial intelligence (AI) and automation offer promising solutions, many payers remain hesitant and uncertain about their practical applications and benefits. However, specific technologies like conversational AI and robotic process automation (RPA) are proving their […]
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The Future of Health Plan Administration: How AI and Automation Are Paving the Way for Sustainable Growth
2024 Healthcare Policy Changes

2024 Healthcare Policy Changes: What They Mean for Health Plans in 2025

As the year comes to a close, healthcare payers face a landscape marked by significant regulatory shifts and evolving compliance […]

Healthcare IT Today: Driving Efficiency with AI and Automation

Driving Efficiency with AI and Automation: Insights from HealthAxis CTO Chris House on Healthcare IT Today

Artificial intelligence (AI) and automation are transforming healthcare operations, and HealthAxis is at the forefront of this innovation. In a […]

Health Plan Compliance: Six Key Areas to Prioritize in 2025

HealthAxis InFocus: Health Plan Compliance – Six Key Areas to Prioritize in 2025

Health plans face increasingly complex compliance demands. In this HealthAxis InFocus video, Compliance Officer Milonda Mitchell delves into the six […]

Top Technology Investments for U.S. Healthcare Payers in 2025

Top Technology Investments for U.S. Healthcare Payers in 2025: Part 2

In Part 1 of this two-part series, we examined the top five technology areas receiving increased investment from healthcare payers […]

Top Technology Investments for U.S. Healthcare Payers in 2025

Top Technology Investments for U.S. Healthcare Payers in 2025: Part 1

The healthcare payer industry is at a pivotal moment. As operational costs rise, consumer expectations evolve, and technology rapidly advances, […]

Medicaid Redetermination

Optimizing Medicaid Redetermination: Boosting Member Retention and Recruitment

As states resume verifying Medicaid beneficiaries’ eligibility post-COVID-19, health plans face the daunting task of managing large-scale redeterminations. This process […]

Cybersecurity

Cybersecurity in Healthcare: Four Essential Practices to Protect Health Plans and TPAs

Every October, organizations across the public and private sectors come together to observe Cybersecurity Awareness Month. Established in 2004 by […]

HealthAxis InFocus: Claims Efficiency – Lower Costs, Higher Retention

HealthAxis InFocus: Claims Efficiency – Lower Costs, Higher Retention

In this installment of HealthAxis InFocus, Dawn Pardee, Director of Claims Operations, shares valuable insights into how healthcare payers can […]

Call Center

Open Enrollment Readiness: Expert Insights from HealthAxis – Call Center Edition

Welcome to the third edition of our blog series, Open Enrollment Readiness: Expert Insights from HealthAxis. This series is designed […]

Regulatory Updates

How Regulatory Requirements Are Affecting Medicare Health Plan Administration

The healthcare landscape is constantly evolving and Medicare health plan administrators are facing a wave of new regulatory requirements that […]

Open Enrollment Readiness: Expert Insights from HealthAxis – Enrollment Operations Edition

Open Enrollment Readiness: Expert Insights from HealthAxis – Enrollment Operations Edition

Welcome to the first installment of our blog series, Open Enrollment Readiness: Expert Insights from HealthAxis. This series provides health […]

Compliance Updates

What Health Plans Need To Know About Recent Changes In Medicare Compliance

In July, the Centers for Medicare & Medicaid Services (CMS) introduced two pivotal updates that health plan administrators need to […]