Blog

Modernizing Premium Billing for Medicaid and Public Program Plans

Premium billing for Medicaid and other public program plans has become increasingly complex. Shifting eligibility rules, fluctuating member responsibility amounts, and heightened regulatory scrutiny place pressure on billing teams to deliver accuracy and clarity at scale. At the same time, members expect timely, easy-to-understand communications that help them stay covered without confusion or disruption.  For government […]
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Scalable Surge Support that Protects Your SLAs

October 20, 2025

The healthcare insurance space has always been unpredictable, even more so in recent years, and Third-Party Administrators (TPAs) are continuing […]

CEO Series with Suraya Yahaya: Navigating Medicaid Payment Cuts: Strategies to Protect Margins and Preserve Access

October 17, 2025

In our last blog in this series, we discussed how community engagement requirements will require new systems for tracking, reporting, […]

Don’t Let Backlogs Derail Member Experience

October 15, 2025

Across the commercial insurance landscape, operational backlogs have become a critical pain point. Delays in claims processing, eligibility verification, and […]

Staying CMS Monitoring Study-Ready Without Missing a Beat: Best Practices from the HealthAxis Call Center

October 14, 2025

Every health plan knows that a Centers for Medicare & Medicaid Services (CMS) monitoring study can put even the most […]

Operational Continuity in Public Programs: How HealthAxis’ BPaaS Solution Can Make a Difference

October 13, 2025

Navigating Uncertainty When Federal Oversight or Support Is Reduced  Periods of uncertainty in government oversight, such as government shutdowns, can place […]

CEO Series with Suraya Yahaya: Meeting the New Community Engagement Mandate: How AxisCore and AxisConnect Simplify Tracking and Compliance

October 7, 2025

Connecting Back In our first blog, we explored the new eligibility and redetermination demands created by the One Big Beautiful […]

Meet the Moment: BPaaS Surge Support for Medicaid and CHIP

October 6, 2025

Meeting Complexity with Confidence  Medicaid and CHIP programs are at a turning point. As states adjust to shifting federal requirements, […]

Cybersecurity Awareness Month: Staying Vigilant in the Age of AI

October 3, 2025

October is Cybersecurity Awareness Month, a time dedicated to reminding organizations and individuals alike that security is not a one-time […]

Scaling Smarter: How HealthAxis and COPE Health Solutions Are Redefining Operational Excellence for Health Plans

October 1, 2025

The health insurance industry is under immense pressure. Rising administrative costs, regulatory changes, and the shift toward value-based care are […]

CEO Series with Suraya Yahaya: How the OBBBA Drives Increased Demand for Eligibility and Redetermination Services

September 23, 2025

What changed and why it matters now  The One Big Beautiful Bill Act (H.R. 1), which was ratified on July […]

How Modular Workflows Help TPAs Deliver Differentiated Services

September 18, 2025

The challenge TPAs face today  Third-party administrators must stand up and maintain a wide range of client-specific benefit designs, each […]

What Modular Really Means in Payer Technology

September 4, 2025

Directors and executives across commercial health plans are under relentless pressure: introduce new employer-specific products faster, keep up with shifting […]