Looking Back at Our Most Viewed Blogs from 2024
As 2024 unfolded, healthcare organizations faced a rapidly shifting landscape—embracing advanced technologies, navigating regulatory complexities, and doubling down on member retention strategies. […]
The Future of Health Plan Administration: How AI and Automation Are Paving the Way for Sustainable Growth
In today’s rapidly transforming healthcare landscape, health plans face mounting pressures to balance operational demands, cost efficiency, and member satisfaction. While artificial […]
Top Technology Investments for U.S. Healthcare Payers in 2025: Part 2
In Part 1 of this two-part series, we examined the top five technology areas receiving increased investment from healthcare payers in 2025, […]
Top Technology Investments for U.S. Healthcare Payers in 2025: Part 1
The healthcare payer industry is at a pivotal moment. As operational costs rise, consumer expectations evolve, and technology rapidly advances, payers are […]
Open Enrollment Readiness: Expert Insights from HealthAxis – Call Center Edition
Welcome to the third edition of our blog series, Open Enrollment Readiness: Expert Insights from HealthAxis. This series is designed to provide […]
Open Enrollment Readiness: Expert Insights from HealthAxis – Enrollment Operations Edition
Welcome to the first installment of our blog series, Open Enrollment Readiness: Expert Insights from HealthAxis. This series provides health plans with […]
Open Enrollment Readiness: Expert Insights from HealthAxis – Compliance Edition
Welcome to the first installment of our blog series, Open Enrollment Readiness: Expert Insights from HealthAxis. This series is designed to provide […]
Reducing Costs and Complexity with EHR Workflows for Prior Authorization
The healthcare industry faces a constant challenge: balancing rising costs with the imperative to deliver high-quality care. Prior authorization has become a […]
Maximizing Member Retention: Transforming Pain Points into Positive Experiences
Member retention is paramount in a competitive healthcare landscape. A classic Harvard Business Review study revealed that a mere 5% increase in […]
Strategic Accelerations: Critical Business Initiatives for U.S. Healthcare Payers Part 2
In Part One of this series, we examined the initiatives Gartner identified as key areas for acceleration,1 following their extensive evaluation through […]