Modern BPaaS & BPO Capabilities

Streamline operations with tailored solutions that enhance efficiency, reduce costs, and improve outcomes for your health plan members.

Maximize Operational Efficiency with AxisConnectTM BPaaS & BPO Solutions

In the complex landscape of healthcare, operational efficiency is critical to success. Through our AxisConnectTM suite of services, HealthAxis offers advanced business process as a service (BPaaS) and business process outsourcing (BPO) capabilities designed to optimize and streamline your middle and back-office operations. Tailored specifically for healthcare payers, our solutions reduce costs while delivering exceptional service to the members and providers you serve.

Supported by a dedicated behind-the-scenes team, we seamlessly integrate with your existing infrastructure, providing continuous feedback and ensuring the highest quality service to you and your customers. With AxisConnectTM, transform your operations and focus on what truly matters—delivering outstanding healthcare experiences.

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AxisConnectTM

Explore Our Comprehensive BPaaS & BPO Capabilities

Click on the cards below to discover a suite of BPaaS & BPO capabilities that will streamline your operations.

Appeals & Grievances »

Claims Administration »

Credentialing »

Encounter Data Processing System (EDPS) For Risk Adjustment »

Enrollment »

Fulfillment »

Member and Provider Call Centers »

Premium Billing »

Provider Management and Reimbursement »

Reporting »

System Configuration »

Utilization Management »

HealthAxis by the Numbers

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Years of Experience

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Claims Paid Annually

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Benefits Plans Managed
Business Process as a Service (BPaaS)

Effortlessly Manage Healthcare Operations with Flexible BPaaS Support

HealthAxis’ Business Process as a Service (BPaaS) offers scalable, flexible support models powered by our purpose-built core admin technology, AxisCore. Let us manage any and all front, mid, and back-office operations, empowering you to streamline processes, optimize costs, and elevate member experiences across the entire healthcare journey.

Tailored service models designed to meet your unique operational needs.

Comprehensive support for front, mid, and back-office tasks.

Seamless integration with CMS and other essential systems.

Expertise across all health plan types, including commercial, Medicare, Medicaid, and special needs plans.

BPO Services that Scale with You: Expertise You Can Trust

HealthAxis’ Business Process Outsourcing (BPO) services empower healthcare organizations to focus on their core mission: delivering exceptional member care. By outsourcing administrative functions like call centers, credentialing, and utilization management to our experienced team, you gain operational efficiency without sacrificing quality.

Flexible, a-la-carte service options.

Onshore and offshore staffing tailored to your goals.

Decades of expertise in partnering with health plans, risk-bearing providers, and TPAs.

End-to-end support, from member engagement to claims administration.

Business Process Outsourcing (BPO)

See What Our Clients Are Saying

Our experience with HealthAxis spans many years and has been very satisfying. HealthAxis and our dedicated team have consistently demonstrated professionalism, and they have continued to perform at a high level. Their ability to adapt to our needs as it relates to Part B administration has been more than flexible and accurate. HealthAxis has displayed an ability to learn our clients' plans and help to ensure compliance with the ever-changing Medicare landscape. I truly appreciate and value the relationship with HealthAxis.

TPA Client

Vice President & General Manager
The team at HealthAxis is extremely helpful and informative. Their knowledge base for ideas, problem solving, and delivery are done so with outstanding quality and readiness. HealthAxis recognizes our concerns and they address them clearly and concisely by demonstrating superb product and system knowledge which earns our trust in their abilities.

Sharon Abney

Chief Operating Officer
InsuranceTPA.com Administrators

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See The Power of HealthAxis

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