Alex Morrison Explains Software Architect’s Responsibilities

This month we are spending some time with Alex Morrison, Solutions Architect to learn about his daily activities and team accomplishments and challenges in the past few months.  

Tell us about your team and daily activities. 

The software architecture team supports multiple aspects within the company from leading user story design reviews to developing proof of concept initiatives. Working in a collaborative setting, we tackltopics and lay the groundwork for client incident response, provide technical designdocument and develop technical initiatives and move current implementations forward. We work through a multitude of detailed tasks that support development within our company  

What exciting implementations and developments are coming up?   

The scrum teams are currently working to implement CMS Interoperability using the Fast Healthcare Interoperability Resources (FHIR) standard. This protocol facilitates a streamlined exchange of data between healthcare entities. Outside of Electronic Data Interchange (EDI) standards like 834, 835, 837, etc. information is exchanged using proprietary files or Application Programing Interface (APIs). FHIR conforms all the data into a common format allowing all systems to speak the same language. Once fully adopted, the increased efficiency will significantly increase our velocity for many activities like reporting and client implementations.  

We are currently working on the methodology of microservices. Once implemented throughout our team, our large products will be broken down into manageable, scalable, and reusable components. This way, each microservice can move at its own speed instead of being held up by the slowest component.  

What wins or challenges have you/your department recently had?  

One of our new technical initiatives recently made it to production. During a client implementation, we introduced single sign-on and multifactor authentication capabilities to HXProHXLogic, and Care Manager products. This capability utilizes the vendor Okta to greatly increase our application security and allow our clients to easily transition between our products as needed.  

What do you value most about our culture and recognition programs at HealthAxis?   

I value that we have an active culture. My prior companies either had no culture or it was not reinforced. HealthAxis puts a lot of effort into making sure our values and goals are known, so everyone is pushing in the same direction. I think that effort is visible in our accomplishments and how we can tie actions back to these core concepts.  

We recently had Employee Appreciation Day where I received an award for representing one of our company’s core values. To be recognized by peers and management for exemplifying a core value of the company is humbling. 

Developing Care Management through Analytics

In today’s healthcare climate, where pay for performance and shared savings models are the new norm, using analytics creates the blueprint for sound care management.  

The entire healthcare industry has realized the importance of analytics. Using real-time data to make evidence-based decisions has been a game-changer. Applying analytics has driven costs down while simultaneously improving the quality of care. This is an irrefutable fact. However, many organizations are still underutilizing the data within their possession.  

Most only look at the data once engaged in a care management program (which beneficiaries need case management, outreach, etc.). While this is vitally important, many miss the potential to construct the most efficient program for their population from its very inception. Data can guide program development to better meet the needs of the population, drive larger and more immediate savings, and deliver better healthcare to patients. 

Developing an Effective Infrastructure 

Data should be used to determine the core infrastructure of your care management model. The same data points used to administer care can also be used to develop an effective infrastructure. For example, information such as the total volume of beneficiaries in need of care management help determine adequate staffing when setting up your care management model. A care management model cannot improve the quality of care and positively affect outcomes with inadequate staffing. 

Analysis of your population will also guide the type of staff required. Data points such as the number of beneficiaries with a chronic disease or those needing a PCP will determine the level and education of care managers needed. If your population has a higher percentage with chronic diseases, a higher-level education/skill may be needed to coordinate care. 

Customizing Analysis of Your Data 

Having the ability to easily customize the way you view your data can be the difference between meeting the CMS shared savings threshold or falling short. HealthAxis’ pre-built ACO Analytics solution enables the use of over 100 pre-built analyses developed around CMS standards and easily allows for self-service, ad-hoc, and custom analytics with just a few clicks.

 FREE Proof of Concept Using Your Data 

Utilize your own data and see what insights you might be missing. Use our online analytics solution for FREE for 30 days.  

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